Wiley; 1st edition (June 15, 2002)
PDF | 356 pages | 7.7mb(rar)

    * Jim Sterne is recognized worldwide as a leading Internet business expert and is the author of several Wiley books, including WWW Marketing, Third Edition (0-471-41621-5)
    * Explains the criteria for building a successful site, surveying the tools, services, techniques, and standards for Web measurement, and fully integrating those metrics with the customer experience
    * Companion Web site contains links to online tools, resources, and white papers
A great book which actually manages to make a boring subject worth reading about.if the book had been published earlier, perhaps there would have been less fallout from the dot.com bubble bursting

download link: